Good to Know
Frequently Asked Questions
Answers to the questions we're asked most often.
Where are your pieces made?
Every piece is designed and finished in the House of Hend atelier in Dubai, with hand embroidery and couture attention to detail.
What sizes do you offer?
Sizing is noted on each product page. For guidance on fit, or for made-to-measure enquiries, contact our client care team before ordering.
How do I care for my piece?
Our pieces use delicate fabrics and embroidery. We recommend professional dry cleaning only, stored flat or padded on a hanger away from direct light.
Which payment methods do you accept?
Accepted payment methods are shown at checkout. All payments are processed securely.
Can I change or cancel my order?
Contact us as soon as possible after ordering. We will do our best to help before the order is dispatched.
How do I reach you?
Email care@houseofhend.com, call +971 56 812 9746, or use the WhatsApp button.